Student Support Service Officer

The American School of Kosova is seeking a dedicated and detail-oriented Student Support Service Officer to join our dynamic team. If you are passionate about supporting students, managing academic data, and ensuring smooth administrative processes, we encourage you to apply!

Key Responsibilities:

• Coordinate the entrance exam process, short MAP test sessions, and organize all relevant data.
• Maintain accurate permanent records of students’ testing, applications, important communications, and after-school support contracts.
• Develop comprehensive summary reports on student progress, including MAP, ASK Profile, AP, SAT, and TOEFL assessments.
• Collaborate closely with the Student Support Team (SST) to identify and assist struggling students and their families.
• Act as a Data Administrator for MAP, managing student/staff rosters, correcting data as needed, scheduling tests, and assisting in proctoring.
• Serve as a liaison with MESTI and other relevant institutions, ensuring synchronization of the school calendar.
• Manage student data in the “Mother Book” and oversee the creation of student files.
• Organize and print student schedules, and prepare teacher locations for parent conferences.
• Prepare student data for Matura and Grade 9 national exams.
• Assist with the annual Senior Class Graduation Ceremony, including transcript preparation, class lists, diplomas, and rehearsals.
• Support the supervision of student enrollment, records, and attendance.
• Assist in finding substitute teachers when needed.
• Schedule and facilitate meetings between parents, teachers, and students.
• Handle administrative duties such as phone calls, photocopying, scanning, and printing.
• Prepare student certificates, report cards, diplomas, and other official documents.
• Draft and translate email communications for parents and other stakeholders.
• Manage student files and ensure all records are up to date.
• Provide students with permission to visit the nurse and contact parents if they need to go home.
• Assist in updating the ASK Student Handbook.
• Coordinate standardized assessment programs and schedules for students.
• Perform any other duties as assigned by the supervisor.

Qualifications & Requirements:

• Bachelor’s degree in Education, Administration, or a related field.
• Experience in student support services, administration, or education-related fields preferred.
• Excellent communication and interpersonal skills.
• Fluency in English and Albanian; knowledge of other languages is an advantage.

Why Join Us?

• Be part of a reputable international school dedicated to academic excellence.
• Collaborate with a professional and supportive team.
• Opportunities for professional growth and development.

How to Apply:

If you are enthusiastic about making a difference in students’ lives and meet the qualifications above, we would love to hear from you! Please send your CV and a cover letter through the button below or to [email protected] with the subject line “Student Support Service Officer Application” by March 03, 2025.

_{⏱️ Dëshiron të aplikosh më shpejtë?}