The Company

ISA Consulting is an IT company offering end-to-end solutions in Digital Transformation, Digital Consulting and Business Process Services – supporting all Tech Stacks. Collectively we service a multitude of clients across industries and company verticals. We are a culmination of some of the brightest Full Stack Developers, Data Engineers, Architects, Project Managers, Quality Analysts, Strategists, spanning across multiple time zones.

Job Summary

ISA Consulting is looking for a Senior Infrastructure Engineer, Team Lead to drive system reliability, scalability, and performance. In this role, you’ll oversee infrastructure automation, manage incident response, and lead a team in designing and maintaining scalable, secure systems. Key responsibilities include infrastructure monitoring, CI/CD automation, Kubernetes management, and collaborating across teams to enhance system resilience and operational efficiency.

Responsibilities

• Ensuring the reliability, availability, and performance of systems and services by implementing monitoring, incident response, and post-incident analysis.
• Collaborating with development and operations teams to design, implement, and maintain scalable infrastructure and services that meet performance and capacity requirements.
• Developing and maintaining automation tools, scripts, and frameworks to streamline operational tasks, deployment processes, and monitoring systems.
• Responding to and resolving incidents, performing root cause analysis, and implementing preventive measures to minimize the impact of future incidents.
• Setting up and maintaining monitoring and alerting systems to detect and respond to performance issues, anomalies, and service disruptions.
• Identifying performance bottlenecks, conducting performance tests, and implementing optimizations to improve system performance and efficiency.
• Analyzing usage patterns, forecasting resource requirements, and collaborating with teams to ensure adequate capacity for current and future needs.
• Implementing and maintaining security measures, vulnerability management, and compliance requirements to protect systems and data.
• Collaborating with cross-functional teams, including developers, operations, and other stakeholders, to promote a culture of reliability and effective communication.
• Creating and maintaining documentation, runbooks, and knowledge base articles to ensure the availability of up-to-date information for troubleshooting and incident response.
• Identifying areas for improvement, conducting post-incident reviews, and driving initiatives to enhance system reliability, performance, and operational efficiency.
• You lead a team by example. The ability to spend time with individual members that you are leading to help them stay engaged within the organization. You can collaborate effectively with cross-functional teams, while leading a team.

Requirements and skills

• Good writing and communication skills.
• Instinctive understanding of networking and fundamental computer science concepts.
• An eagerness to learn, explore and introduce new technologies.
• Driven to build modern systems that are scalable, flexible, and elastic.

Education & Experience

• 5 – 8 years of experience with infrastructure automation on a DevOps/ DevSecOps Team.
• BS or MS in Computer Science, or equivalent coursework.
• Experience with container templatization/orchestration frameworks such as Helm, ArgoCD, etc.
• Experience with CI/CD tools such as GitHub Actions.
• Experience maintaining and developing production Infrastructure as Code deployments.
• Experience in a scripting language, preferably Python, but Ruby or Bash also work. Experience with Linux and Windows architectures.
• Experience working with AWS.
• Experience deploying and maintaining Kubernetes clusters.
• Experience with version control systems like Git.

Hiring Policy

This job description may evolve over time. ISA Consulting is dedicated to diversity and inclusion, ensuring a fair workplace for all, regardless of race, color, religion, gender, national origin, age, disability, or any other protected status.