Website: www.oncallprime.com 

LinkedIn: On Call Prime

Business hours: 14:00 – 23:00 

On Call Prime (OCP), is a business process outsourcing company providing services for USA insurance companies. We provide innovative solutions to the property insurance industry. OCP is seeking career-minded, top-talent people to join our team.  

CURRENT OPENING:  Seasonal Temporary Trainee (QA) – Quality Assurance Property Claim File Reviewer. The position is Temporary, full-time and will secure the candidates position in our Temporary On-Call team roster upon successful completion. 

This opportunity could lead to a permanent role. The position will include course training and on-the-job shadowing of our File Reviewers and will last one up to three months.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES 

• Conducts quality reviews of documentation  
• Reviews Property Insurance policy coverage. 
• Communicates via email with US Adjusters and Insurance Carriers 
• Read, review, and correct estimates through specific software. 
• Provides input for the establishment and update of client guidelines. 

ADDITIONAL FUNCTIONS and RESPONSIBILITIES 

• Performs other duties as assigned. 
• Supports the organization’s quality program(s). 
• Attends additional training as requested or required. 

REQUIRED QUALIFICATIONS: 

• A minimum of C1 written and spoken English.
• A minimum of a High School diploma.
  Bachelor’s degree is an advantage.

SKILLS & KNOWLEDGE:

• Excellent verbal and written communication skills in English 
• Knowledge and understanding of construction materials
• Good knowledge on Microsoft 365 – Primarily excel word 
• Great interpersonal skills 
• Ability to meet deadlines and set priorities. 
• Strong customer service skills 
• Ability to work independently or in a team environment 
• Ability to handle work-related stress and handle multiple priorities. 

NOTE: Security clearance, confirmed via a background check may be required for this position. 

TO APPLY: 

Please send your CV including phone number to the following email address.  

• Email:   [email protected] 
• Subject Line: [your last name] – File Review App 
• Applicants that do not follow these submission instructions will not be considered.