Sales Representative (Remote Role)
Data e publikimit
05-07-2024
Data e perfundimit
06-09-2024
Lloji i orarit
Full Time
Kategoritë
Retail dhe Distribuim
Sales Representative For UK E-commerce Company – Remote Role
NOTE: Fluency in writing English emails is crucial for this role.
Hi! We are a UK-based eCommerce business (tradewarehouse.co.uk) using a dropship-style business model to sell construction products to UK customers. The website is in the construction/home/garden niche.
As we scale up, we need someone to help in our sales team.
You must have:
- A good internet connection
- Fluency in the English language (both spoken AND grammar)
- Be able to work Mon-Fri 10am – 6pm Kosovo Time – these working hours are strict
- Have at least 1 year experience in a customer service role
Key responsibilities will include:
- Managing an email inbox that receives customer enquiries – and responding
- Following up with customers who have received our product samples to help close the sale
- Using sales skills to win more business and close deals
- Receiving calls from customers (calling about their orders/general enquiries) and helping win the order
- Performing company admin
- Learning about all of our products and going above and beyond to understand the business – very important
- Following up with customers encouraging them to write a review
- Dealing with issues associated with customer orders
- Liaising with our suppliers to resolve customer issues/order issues.
We request that you have:
- A good understanding of UK geography, lifestyle and culture
- Good customer service skills – confident handling calls and dealing with customers on a regular basis
- Ideally experience working with a UK business in the past – if yes, please explain.
- Good time management
- Good communication skills
- Fast learner
- Confident in dealing with customer issues
- Good customer service skills
- Digitally competent – excel/word/teams/experience working with Shared Drives/folders
Benefits:
- Salary of €600 a month
- Freelance role + 3 complimentary days off (25th-26th of December & 1st of January off)
- We support your personal development with training and on-the-job learning
- 1-hour lunch break
Job Type: Full-time
Salary: €600 per month
Link to apply: https://forms.gle/DjCE9oRjwXooMbkn8