www.ofertapune.net Onboarding Specialist | PunaIme

Onboarding Specialist

Kompania

RunwayExtenders

Lokacioni

Prishtinë

Data e publikimit

03-04-2024

Data e perfundimit

25-05-2024

Lloji i orarit

Full Time

Onboarding Specialist

Our Mission, Your Success:

We link professionals with top US start-ups, by empowering challenge seekers to build successful careers. Our ultimate vision is to offer exclusive career opportunities with a focus on attracting, retaining, and developing the best talents.

Our Client, Your Impact:

Our client is a dynamic, fast-paced tech startup on a mission to make buildings more sustainable – they account for 39% of global carbon emissions and we’re creating real world solutions to impact this! 

Our client is establishing a new market within commercial real estate – a sector ripe for disruption having installed hundreds of thousands of IoT sensors in thousands of buildings. 

Key Responsibilities:

  • Onboarding New Customers to the internal platforms
  • Managing Energy Star Portfolio Manager integration post onboarding
  • Historical Data Management
  • Managing Meter add-on deals
  • Proactive Utility Login Failures
  • Utility Bill Upload
  • Platform admin maintenance

Job Requirements:

  • 2+ years of customer experience
  • SAAS customer onboarding experience
  • SAAS Tier 1 Support Maintenance
  • Detail oriented
  • Real estate experience
  • Experience with Salesforce, Google Suite and intercom

Nice to have:

  • Experience in the commercial real estate space/or ESG consulting

Benefits:

  • Private health insurance
  • Hybrid work with reliable internet access from anywhere in MK, AL or KS
  • Flexible schedule with weekly flex time and minimal internal meetings
  • Generous holiday schedule, including a week-long summer break
  • Professional development and volunteer days for personal growth
  • Access to top-quality office equipment provided by the company

Further details:

  • Hybrid position working with US teams based in Macedonia, Albania and Kosovo
  • Schedule: Monday-Friday, 9:00 – 17:30 CET (Prishtina/Skopje/Tirana time)
  • Indefinite contract

Apply today with your English resume to join our community of professionals from Kosovo, Albania and Macedonia at top US employers, regardless of meeting all requirements.