Location: Teleperformance Prishtina
Job Type: Full-Time
Starting Date: March 2024
Salary: Highly competitive
Job Position: IT Helpdesk (M/F)

Teleperformance is the world’s largest customer service company that offers outstanding career opportunities. Our team has over 480,000 colleagues in 86 countries and a 40-year history. Teleperformance is listed on the Euronext-Paris Stock Exchange, signed by United Nations Global Compact, and certified by Great Place to Work®.

Job Overview:

The IT Technician supports and ensures a proper functionality of the IT tools in the field and for people working from home. They provide providing technical assistance and support related to computer systems, hardware, and software.

Tasks

• Support the work-from-home agents to resolve their
• Installing and configuring computer hardware, software, systems, and networks in the office but also in the
• Monitoring and maintaining computer systems and networks
• Responding on time to service issues and requests
• Providing technical support across the company
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology

The profile we are looking for:

• Bachelor’s Degree in computer sciences or relevant
• Ability to travel around Kosovo
• Proven experience as an Help Desk Technician or other similar roles
• Excellent communication skills in English are a must

How to apply?

Apply by clicking the link below and filling out the form no later than the 4^th of February 2024.

 Only shortlisted candidates will be contacted.