IT Business Analyst

• Receives and analyzes incoming requests from the business side (primarily sales and marketing), translates the business to technical requirements and together with required BSS team defines the optimal technical solution
• Cooperates with other IPKO units, external partners and vendors supporting “on-time”, “on-budget”, “on-specification” results for IT projects
• Works closely with all other internal customers, in particular with the Marketing and Sales departments, to ensure proper communication, positive cooperation and maximum alignment resulting in positive business outcomes.
• Coordinates and prepares specifications for important BSS related RFPs, analyzes submitted offers and prepares technical evaluation
• Keeps track of business important projects
• Follows modern technology and in particular IT trends; identifies, proposes, implements and supports processes/platforms/functionalities/architecture enhancements with the goal to improve unit and company results.
• Contributes to strategic development of BSS IT infrastructure
• Provides insights to higher management for preparation of the company strategy as well as ideas and proposals for business improvement.
• Ensures that all IT business analysis and solution definition/deployment processes and procedures are correctly implemented on a timely manner.
• Performs any/all other tasks assigned by the manager within the area of responsibility.

To be considered for the role, you will have the following experience, skills, knowledge and attributes:

• Ability to work in a team environment with frequent and dynamic alteration of tasks and priorities.
• Ability to negotiate with others in good faith and resolve conflicts, particularly in sensitive situations.
• Ability to make sound decisions using available information while maintaining confidentiality.
• Ability to communicate with employees and various business contacts in a professional and courteous manner.
• Ability to pay close attention to details and to ensure accuracy of reports and data.

Required Professional Education:

• University Degree/Bachelor’s Degree in Technology, Computer Science
• English knowledge (written and spoken)

Required working experience:          

• At least 5 years of Experience in Telecommunication or IT industry of which at least 2 years on product development areas (whether from business or from IT side).

Working place: Prishtina
Deadline for application: 24.01.2022