Terms of Reference

Title: HR Employee Representative

Duration: Full-time (On-site)

Royal York Property Management is a leading property rental and leasing company with a vast portfolio of over 13,000 properties. The company offers a unique proposition of guaranteed rental income to its landlords, providing peace of mind and financial stability. With over $7.8B+ in real estate assets under management, Royal York is one of the largest and most established property management firms in Ontario, Canada, and is rapidly expanding its global presence with two office locations in Europe.

The Company prides itself on its innovative approach to property management, leveraging its proprietary technology to disrupt the industry and improve processes and systems. With 15 strategically located offices across Ontario, Canada, and Europe, Royal York provides its clients with the peace of mind of local expertise, while ensuring consistent service delivery with all departments operating 24 hours a day, 7 days a week.

We are currently seeking a dedicated and knowledgeable HR Employee Representative to join our team. In this role, you will serve as a liaison between employees and the Human Resources department, providing support, guidance, and assistance with various HR-related matters. The ideal candidate will possess strong interpersonal skills, a deep understanding of HR policies and procedures, and a commitment to fostering a positive work environment.

Responsibilities of the position:

• Serve as the main point of contact for employees regarding HR inquiries, including benefits, policies, procedures, and general HR-related questions.
• Provide guidance and assistance to employees on various HR processes, such as onboarding, performance evaluations, and employee relations issues.
• Assist employees with enrollment, changes, and inquiries related to company benefits programs, including health insurance, retirement plans, and other employee perks.
• Coordinate employee training and development programs, including scheduling, logistics, and tracking attendance and participation.
• Manage employee records and ensure accuracy and confidentiality in compliance with applicable laws and regulations.
• Assist with the recruitment and hiring process, including posting job openings, screening resumes, scheduling interviews, and conducting background checks.
• Collaborate with managers and supervisors to address employee concerns and resolve issues in a timely and effective manner.
• Conduct performance reviews, pre-screening interviews, and exit interviews with departing employees.
• Stay informed about changes in employment laws and regulations and ensure HR policies and procedures are up-to-date and compliant.
• Assist with special HR projects and initiatives as assigned by the HR Manager or Director.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Previous experience in HR, employee relations, or a related field is highly desirable.
• Strong knowledge of HR principles, practices, and regulations.
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels of the organization.
• Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.
• Detail-oriented with strong organizational and time management skills.
• Proficiency in HRIS (Human Resources Information Systems) and other HR software applications.
• Problem-solving abilities and the capacity to work independently as well as part of a team.
• Strong ethical standards and a commitment to promoting a positive work culture.
• Flexibility to adapt to changing priorities and workload demands.
• Ability to work from 15:00 to 23:00 from our office in Prishtina, Kosovo.

What We Offer:

• Comprehensive training program and ongoing support.
• Opportunity for career growth and advancement within the company.
• A positive and collaborative work environment.

How to apply:

All candidates will participate in a pre-screening process through a phone interview to confirm their alignment with the criteria mentioned above.

Interested candidates should apply directly to the link attached below.

Application Link