At Gjirafa, our mission is to enable local businesses to succeed in the digital economy. Through our e-commerce platform, GjirafaMall, we’re helping local businesses improve their online presence, expand their reach, and grow sustainably. 

We’re looking for several E-Commerce Client Business Development team members that will  play a key role in supporting businesses throughout their e-commerce journey.  In this role you’ll manage client relationships, help them establish a strong online presence, implement effective digital marketing strategies, and unlock new growth opportunities through GjirafaMall.

If you’re passionate about digital marketing, project management, and supporting local businesses, this is your chance to make a real impact.

***This role is open to all experience levels, from junior to senior.

Your Key Responsibilities:

• Guide assigned businesses through onboarding and provide ongoing support to ensure a seamless e-commerce journey.
• Develop strong relationships with businesses, crafting tailored strategies to expand their online reach, boost sales, and enhance their overall e-commerce presence.
• Oversee and optimize social media accounts of each business, manage ad campaigns, and track key marketing metrics (e.g., CPC, CPM) to improve brand visibility and drive sales.
• Plan and maintain project roadmaps and timelines (e.g., Gantt charts) to ensure smooth execution of initiatives for each business.
• Track key metrics, analyze results, and provide actionable recommendations to help businesses achieve their online growth objectives.
• Manage the entire business experience and growth journey, from onboarding to sales strategy execution and performance optimization.
• Take on other tasks as assigned to support the success of the project and participating businesses.

Required Qualifications:

• Ambitious and oriented in growing in the e-commerce industry.
• Basic understanding of digital marketing, including creating social media campaigns and tracking performance metrics.
• Familiarity with project management tools and techniques, such as roadmaps and Gantt charts.
• Strong organizational and communication skills to manage multiple business accounts effectively.
• Ability to multitask and manage multiple accounts efficiently.
• Problem-solving skills and a proactive mindset.
• Strong desire to learn and grow.

Preferred Qualifications:

• Experience in e-commerce platforms or digital marketplaces.
• Previous experience in account management, project coordination, or marketing.

What You Get:

• Opportunity to be part of a transformative team shaping the digital economy in Kosovo.
• Work in a collaborative and fast-paced environment with a dynamic team.
• Career growth opportunities in e-commerce, marketing, and project management.
• The chance to make a tangible impact on local businesses.

Culture Fit:

We’re looking for individuals who are open-minded, proactive, and solution-driven. You should be creative in tackling challenges, focused on achieving results, and committed to delivering exceptional outcomes for our business partners and team.

Deadline for Application: 20/12/2024

Please note that the recruitment process for shortlisted candidates includes taking part in the general skills test. 
Gjirafa is proud to be an equal opportunity workplace. We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All employment decisions are based on qualifications, merit, and business needs.

About Gjirafa: 
Gjirafa is one of the fastest-growing tech companies in Central Europe, and it is built to last. We are customer-centric, result-driven, and we have relentlessly high standards. Our ultimate mission is to build the internet economy in the CE region. 
Gjirafa’s ecosystem of services encompasses e-commerce, video streaming, online marketing, cloud computing, and entertainment production. 
To know more about Gjirafa please visit us: aboutgjirafa.com