Customer Support Representative

At TalentBridge, a sister company of SFC Albania (250+ employees), we firmly believe that our greatest strength lies in our dedicated team. TalentBridge stands as the ideal choice for individuals who are driven and industrious, ready to contribute to a successful team. Elevate your career with us and make your next move towards success!

What do you need to be a part of our team?

• English Level C1 (speaking, writing, listening)
• Full-Time availability, Monday to Friday, 15.00 – 23.00
• Location: On-Site (Tirana, Albania & Prishtina, Kosovo)
• Hiring Position – Customer Support Representative

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities:

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to questions about a product, pricing, and availability.
• Work with internal departments to meet customer’s needs.
• Data entry in various platforms.

Requirements:

• Work experience is preferred but not mandatory.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.
• A go-getter, who takes initiative, is a quick learner and team player who takes responsibility and ownership of their work.
• Computer Skills – MS office suite; Intermediate (Outlook, Word, Excel) is a must.
• Strong attention to detail and organizational skills.

Contact:

• To apply send your CV to [email protected], with the subject line “Customer Support

Representative”

• For any questions please don’t hesitate to call this number: +383 49 268 068