www.ofertapune.net Customer Support Agent | PunaIme

Customer Support Agent

Kompania

Solvify

Lokacioni

Prishtinë

Data e publikimit

19-07-2024

Data e perfundimit

15-10-2024

Lloji i orarit

Full Time

Customer Support Agent

We are looking to hire 10+ agents for a role of Customer Support.

Key Responsibilities:

  • Provide technical support to clients.
  • Handle inbound calls, addressing client inquiries and resolving issues efficiently.
  • Guide clients through software functionalities and troubleshoot common problems.
  • Maintain high levels of customer satisfaction through excellent service.
  • Collaborate with team members to improve support processes and tools.
  • Stay updated on the latest developments in tax software and related technologies.

Requirements:

  • Bachelor’s degree in Economics, or a related field
  • Exceptional communication skills in both written and spoken English
  • At least 3 years of experience working in customer care
  • Prior experience in tech support or customer service is preferred but not mandatory.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work from 15:00 to 23:00 (on-site) from our office in Prishtina

We encourage you to apply through the button below for this exciting opportunity.

⏱️ Dëshiron të aplikosh më shpejtë?