Pershkrimi i vendit te punes : Customer Service Inbound German – Agjent I sherbimit te Klienteve 

Simetrix Solutions is on the looking  for German  Customer Service Representatives to join our growing team. All Work is remote Or from Our office in Prishtina  

We are looking for Customer Service Representatives to join our dynamic customer service team in an exciting, fast-paced, and growing environment. These friendly and motivated people will be responsible for researching and responding to customer service inquiries through email.

Language:

• German (Speak, Read & Write – C1 Level ) (Required)

WHAT YOU’LL DO:

• Fluent German-language skills (reading & writing) are required.
• Provide exceptional customer service to all customers who submit customer service inquiries to the company.
• Handle all customer service inquiries via Inbound calls for Booking .
• Use unique problem-solving skills to solve customer issues, rectify poor experiences, and maintain positive relationships with customers.
• Make all necessary accommodations for customers with an appropriate gesture of goodwill.

WHAT YOU’LL BRING:

• Excellent verbal and written skills – German
• Administrative and computer skills
• Experience with Zendesk ticketing system and Magento e-commerce platform is preferred, but not required
• Great attention to details with the ability to multitask
• Hard working, ‘can-do’ attitude; a team player

Orari Punes : Nga e hena – Ne te premte , 8 e mengjesit me 5 Mbasdite me nje ore pushim.

Paga 700-1000 Euro + Bonus

You can apply at sending your details or Resume at : [email protected] , Call at +35569 581 9302 

or Submit to  the following link : https://forms.office.com/pages/responsepage.aspx?id=KT_AtmHNTUmMP9_X-XmaRvPF9rICRMNKh9XB2j7cZHpUMkNTVkxPUkFXVzU3MVE5MjYxTzlXWUdOUC4u&fbclid=PAAabRBdJK3-qKqKgvAfRlPsUMFKRq8nQulAeKkXJLZb-c6Tq1glF81Z8Bwuc