Costumer Survey Agent
Data e publikimit
30-05-2025
Data e perfundimit
28-06-2025
Lloji i orarit
Full Time
Kategoritë
Mbështetje e Konsumatorëve, Call Center
About the Role:
We are looking for energetic and results-driven Call Agents to join our team! Your role will be to call clients of a leading Hotel Group in the USA, conduct a quick survey about their last stay, and transfer the call to a hotel representative. Your success will be measured by daily, weekly, and monthly transfer targets, with earning potential through performance-based bonuses.
What We Offer:
- Base salary + lucrative bonuses – get rewarded for your success
- Health insurance – we care about your well-being
- Performance-driven workplace – work with a motivated, competitive team
What We’re Looking For:
- Fluent English speaker with a clear, neutral accent
- Highly motivated and competitive – a true go-getter with a hunger for success
- Tenacious and resilient – thrives in a target-driven environment
- Great communicator – can build rapport and engage with clients confidently
- Experience in call centers is a plus, but not required
Key Responsibilities:
- Call hotel clients and conduct a brief survey about their recent stay
- Transfer calls to the hotel’s agent
- Meet and exceed transfer targets (daily, weekly, monthly)
- Maintain professionalism and a positive attitude on every call
Availability:
Flexible to work on-site from our office in Prishtina during these shifts:
14:00–11:00
15:00–00:00
If you are ready to join a high-energy team where your success is directly rewarded, apply now through the button below!