Collection / Accounts Receivables Associate 

At Radix, we’re revolutionizing the multifamily industry by building a shared data eco-system for multifamily professionals that provides leading indicator insights that teams can act on with confidence improving performance and value. Based in the U.S. and with offices in Kosovo, we’re looking for the right candidate to join us as we continue to revolutionize the multifamily industry.

We are looking for a results-oriented Collection / AR Associate to join dynamic finance team as a Collections/AR Associate and play a pivotal role in safeguarding the financial integrity of our company. In this vital entry-level position, you will manage and optimize accounts receivable processes and collections efforts. Your responsibilities will include ensuring the accuracy and timeliness of invoices, diligently monitoring customer accounts, and proactively following up on overdue payments. This role offers a fantastic opportunity to develop your financial skills and grow within our organization, all while contributing to our continued success.

Responsibilities… what you will do?

• Account Monitoring: Regularly review accounts receivable aging reports to identify and address overdue payments.
• Invoice Management: Generate and distribute accurate customer invoices, statements, and friendly payment reminders.
• Customer Communication: Engage with customers via phone and email to diplomatically inquire about and resolve overdue payments.
• Record Keeping: Maintain meticulous and up-to-date customer records, including billing details and contact information.
• Payment Processing: Accurately process and post customer payments through various channels such as checks, credit card transactions, and electronic funds transfers.
• Team Collaboration: Work closely with internal teams, including sales, onboarding, and customer service, to resolve billing inquiries and disputes effectively.
• Account Reconciliation: Ensure customer accounts are reconciled promptly, verifying that all payments are correctly applied.
• Reporting: Provide consistent updates on the status of accounts receivable to management, highlighting potential issues and successes.
• Customer Service Excellence: Offer superior customer service by responding swiftly and professionally to all customer inquiries, ensuring complete satisfaction with our financial interactions.

What will you need?

• Preferred Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field is preferred, but not required. New graduates are encouraged to apply. 
• Experience: Prior internship or work experience in finance, accounting, or a similar role is preferred but not required.
• Excellent Command of the English Language: Must possess strong communication skills in both written and spoken English to effectively manage correspondence and interactions with customers and internal teams. 
• Financial Acumen: Basic understanding of financial principles and accounts receivable processes, or ability to learn fast. 
• Attention to Detail: Ability to accurately process financial documents and maintain precise records. 
• Organizational Skills: Capable of managing multiple tasks and priorities in a fast-paced environment. 
• Technical Proficiency: Comfortable using financial software, Microsoft Office Suite (especially Excel), QuickBooks online and other tools. 
• Customer Service Orientation: Strong interpersonal skills to handle customer inquiries. 
• Problem-Solving Skills: Able to address and resolve billing disputes and other issues related to accounts receivable. 
• Personal Qualities: 
• Proactive, self-motivated individual who can work independently as well as part of a team.
• Demonstrates a high level of professionalism and maintains confidentiality when handling sensitive financial information.

Benefits

• Work and learn from a team of passionate accountants and financial professionals.
• A strong feeling of ownership working on key areas of the experience.
• Excellent working environment that encourages continuous learning of and values a positive culture of teamwork and respect.
• Stock options and performance bonuses.
• Health insurance package paid by employer.

Application

To apply, click here: https://www.radix.com/careers/ or send your CV’s to [email protected]