Call Center Agent (English Speaking)
Data e publikimit
20-02-2025
Data e perfundimit
20-03-2025
Lloji i orarit
Full Time
Kategoritë
Mbështetje e Konsumatorëve, Call Center
Blue Chip Solutions llc is looking for ;
- English speakers ;
Junior (600 Fix Salary + Bonuses)
Call Center Agent Job Responsibilities:
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
Call Center Agent Skills / Qualifications:
- Verbal communication
- Phone skills
- Listening
- Data entry skills
- People skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Education, Experience, and Licensing Requirements:
- University/college degree is an asset.
- Previous customer service experience, especially in particular industry, preferred.
To get more information about this, apply through the button below or send your CV at [email protected]