Account Manager, Customer Support, Service Tech, Onboarding
Data e publikimit
28-03-2025
Data e perfundimit
27-04-2025
Lloji i orarit
Full Time
Kategoritë
Menaxhment
Ko-Ops is an outsourcing company, and our US client, WithMe, Inc. is looking to expand their team.
We’re Hiring! Support the WithMe, Inc. Team
We’re looking for talented individuals to join our growing team! If you’re passionate about client success, operations, and making an impact, check out our remote opportunities:
Account Manager
- Build strong client relationships and drive engagement through proactive communication.
- Support retention and growth initiatives by identifying client needs.
- Requires 1–2 years in client success or account management and excellent problem-solving skills.
- Schedule: Monday to Friday, 1:30 PM – 10:00 PM (The schedule is flexible but requires full-time availability within this range)
Client Onboarding Specialist
- Support new clients through the onboarding process, ensuring accurate setup.
- Assist with scheduling, process documentation, and client communication.
- Requires 1–2 years in a client support or administrative role and strong attention to detail.
- Schedule: Monday to Friday, 1:30 PM – 10:00 PM (The schedule is flexible but requires full-time availability within this range)
Customer Support Representative
- Act as the first point of contact for clients, handling inquiries and resolving issues via phone, chat, and email.
- Process service requests and maintain accurate records.
- Requires a minimum of one year of customer service experience and strong communication skills.
- Schedule: Saturday to Wednesday, 3:00 PM – 11:30 PM
Service Administrator
- Manage service operations, scheduling, and inventory processes.
- Communicate with clients, vendors, and internal teams to ensure smooth service execution.
- Requires 2+ years of experience in service coordination and strong organizational skills.
- Schedule: Monday to Friday, 1:30 PM – 10:00 PM (The schedule is flexible but requires full-time availability within this range)
If you’re ready to contribute to WithMe’s mission and thrive in a dynamic environment, apply today!
To apply, complete this Work Culture Survey, apply thorugh button “Apliko Ketu” or email your resume to [email protected], cc [email protected], and confirm the title of the position(s) you’re applying for.