German / Italian Speaking Customer Support Representative
Data e publikimit
08-10-2024
Data e perfundimit
20-12-2024
Lloji i orarit
Full Time
Kategoritë
Mbështetje e Konsumatorëve, Call Center
Job Title: German/Italian Speaking Customer Support Representative
Location: Fusion CX, Kosovo
Company: Fusion CX – Global Customer Engagement and Digital Solutions Provider
Job Description:
Are you fluent in German or Italian? Join Fusion CX, one of the fastest-growing companies in the EMEA region, as a Customer Support Representative. We are looking for talented individuals to deliver top-notch customer service and engagement for global clients.
Responsibilities:
- Provide excellent customer support via phone, email, and chat to German or Italian-speaking customers
- Resolve customer inquiries and issues efficiently and professionally
- Ensure customer satisfaction by maintaining a positive and empathetic attitude
- Collaborate with internal teams to ensure smooth communication and service delivery
- Manage and update customer records in the CRM system
Qualifications:
- Fluency in German or Italian (both written and spoken)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Prior experience in customer service is an advantage
- Basic computer skills and familiarity with CRM systems are a plus
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and inclusive work environment
- Training programs to help you succeed
How to Apply:
If you’re ready to join a vibrant team and grow with Fusion CX, send your CV through the button Apliko Këtu to [email protected] .
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