Customer Support Representative
Data e publikimit
27-05-2024
Data e perfundimit
21-08-2024
Lloji i orarit
Full Time
Kategoritë
Mbështetje e Konsumatorëve, Call Center
Customer Support Representative
At TalentBridge, a sister company of SFC Albania (250+ employees), we firmly believe that our greatest strength lies in our dedicated team. TalentBridge stands as the ideal choice for individuals who are driven and industrious, ready to contribute to a successful team. Elevate your career with us and make your next move towards success!
What do you need to be a part of our team?
- English Level C1 (speaking, writing, listening)
- Full-Time availability, Monday to Friday, 15.00 – 23.00
- Location: On-Site (Tirana, Albania & Prishtina, Kosovo)
- Hiring Position – Customer Support Representative
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
Responsibilities:
- Communicate with customers via phone, email, and chat.
- Provide knowledgeable answers to questions about a product, pricing, and availability.
- Work with internal departments to meet customer’s needs.
- Data entry in various platforms.
Requirements:
- Work experience is preferred but not mandatory.
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize work.
- A go-getter, who takes initiative, is a quick learner and team player who takes responsibility and ownership of their work.
- Computer Skills – MS office suite; Intermediate (Outlook, Word, Excel) is a must.
- Strong attention to detail and organizational skills.
Contact:
– To apply send your CV to [email protected], with the subject line “ Customer Support Representative”
– For any questions please don’t hesitate to call this number: +383 49 268 068