Customer Support Representative 

At TalentBridge, a sister company of TalentBridge Albania (250+ employees), we firmly believe that  our greatest strength lies in our dedicated team. TalentBridge stands as the ideal choice for individuals  who are driven and industrious, ready to contribute to a successful team. Elevate your career with us  and make your next move towards success! 

What do you need to be a part of our team? 

• English Level C1 (speaking, writing, listening) 
• Full-Time availability, Monday to Friday, 15.00 – 23.00 
• Location: On-Site (Tirana, Albania & Prishtina, Kosovo) 
• Hiring Position – Customer Support Representative 

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for  converting customers into passionate evangelists. 

Responsibilities: 

• Communicate with customers via phone, email, and chat. 
• Provide knowledgeable answers to questions about a product, pricing, and availability.
• Work with internal departments to meet customer’s needs. 
• Data entry in various platforms. 

Requirements: 

• Work experience is preferred but not mandatory. 
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work. 
• A go-getter, who takes initiative, is a quick learner and team player who takes responsibility  and ownership of their work. 
• Computer Skills – MS office suite; Intermediate (Outlook, Word, Excel) is a must.
• Strong attention to detail and organizational skills. 

Contact: 

• To apply send your CV thorugh button “Apliko Ketu” or to [email protected], with the subject line ” Customer Support  Representative”
• For any questions please don’t hesitate to call this number: +383 48 171 777 or +383 49 268  068

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