Technical Business Analyst – Distributed Energy Resources (DER)

Our Mission, Your Success:
Are you as thrilled as us to have you embark on your next adventure?

We link professionals from Kosovo, Albania and North Macedonia with top US start-ups, by empowering challenge seekers like you to build successful careers. Our ultimate vision is to offer exclusive career opportunities with a focus on attracting, retaining, and developing the best talents.

Our client, Your Impact:

Our well-funded US client is leading the fight against climate change by revolutionizing clean energy options for consumers and businesses. As a team member, you can shape the future of energy and make a positive impact while experiencing professional development.

Your responsibilities:

• Drive the customer support lifecycle, starting from analyzing the issues, finding the root cause, suggesting the solution and following through to the resolution of the issue in a timely manner.
• Develop comprehensive timelines and ensure that milestones are met, ensuring efficient progress and successful completion.
• Understand and stay up to date on changes to US DER (Distributed Energy
  Resources) markets (policy, tariffs, innovation).
• Communicate both verbally and written from an internal and external perspective to work cross
  functionally to drive issues to resolution.
• Develop KPI reports and metrics, and prepare documentation to support customer.

Requirements:

• Excellent English communication skills – written and verbal.
• Proven track record in coordinating teams for successful outcomes.
• Strong DER (Distributed energy resources) understanding.
• Well organized and the ability to self-manage and work with minimal guidance.
• Experience in renewable energy, electricity markets, or energy policy.
• Customer support experience in roles requiring deep technical knowledge for handling complex inquiries and providing exceptional service through system demonstrations, training, and technical assistance.
  

Nice-to-haves:

• Experience with APIs
• Experience working with Database technology (Access / SQL)
• Experience in data aggregation, energy management, ESG report or provider tariffs

Benefits:

• Private health insurance
• Flexible schedule with weekly flex time and minimal internal meetings
• Professional development and volunteer days for personal growth
• Access to top-quality office equipment provided by the company
  

Further details:

• Hybrid position working with US teams based in Macedonia, Albania and Kosovo
• Schedule: Monday-Friday, 3 PM- 11 PM CEST (Skopje, Prishtina, Tirana local time)
• Indefinite contract
  

Apply today with your English resume to join our community of professionals from Kosovo, Albania and Macedonia at top US employers, regardless of meeting all requirements on the link: https://runwayextenders.recruitee.com/o/technical-business-analyst-distributed-energy-resources-der/c/new

This represents only one of the current job opportunities available at Runway Extenders.

Feel free to explore our page to find information on the remaining positions:

https://runwayextenders.recruitee.com/