Logistics Customer Support Representative

3 OPEN JOB POSITIONS – FULL TIME

Sonnecto® is a tech-driven BPO company with remote specialized teams in South Europe (Kosovo). We enable the most efficient digital transformation and customer growth through dedicated customer support experts, custom solutions, and a growth-oriented approach.

Expectations / Duties

• Maintain relationships with existing clients
• Contact future potential clients;
• Schedule appointments;
• Keep a detailed log of calls;
• Maintain and update customer information as necessary;
• Uploading & arranging files;
• General back office tasks.

Skills / Requirements

• English language high proficiency (important);
• Solid knowledge of MS Excel / Google Sheets is preferable;
• Problem-solving and research skills;
• Good listening skills and attention to detail;
• Conversational, patient, and confident, with a positive attitude;
• Customer support experience is a plus.

Working with Sonnecto

• Competitive salary, pension + health insurance;
• Inspiring, friendly and fun environment;
• Market-oriented training and coaching;
• Location: Prishtina – City Center;
• Internal development plans and inspiring career paths.

If you want to join this great opportunity, send your resume, specifying the role you are applying for, to [email protected], no later than 16th of June, 2023. Feel free to contact us if you have any questions before you apply.

Please note that only short-listed candidates will be notifed.