www.ofertapune.net German / Italian Speaking Customer Support Representative | PunaIme

German / Italian Speaking Customer Support Representative

Kompania

Fusion BPO Services

Lokacioni

Prishtinë

Data e publikimit

08-10-2024

Data e perfundimit

07-11-2024

Lloji i orarit

Full Time

Job Title: German/Italian Speaking Customer Support Representative
Location: Fusion CX, Kosovo
Company: Fusion CX – Global Customer Engagement and Digital Solutions Provider
 
Job Description:
Are you fluent in German or Italian? Join Fusion CX, one of the fastest-growing companies in the EMEA region, as a Customer Support Representative. We are looking for talented individuals to deliver top-notch customer service and engagement for global clients.
 
Responsibilities:
  • Provide excellent customer support via phone, email, and chat to German or Italian-speaking customers
  • Resolve customer inquiries and issues efficiently and professionally
  • Ensure customer satisfaction by maintaining a positive and empathetic attitude
  • Collaborate with internal teams to ensure smooth communication and service delivery
  • Manage and update customer records in the CRM system
Qualifications:
  • Fluency in German or Italian (both written and spoken)
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Prior experience in customer service is an advantage
  • Basic computer skills and familiarity with CRM systems are a plus
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and inclusive work environment
  • Training programs to help you succeed
How to Apply:
If you’re ready to join a vibrant team and grow with Fusion CX, send your CV through the button Apliko Këtu to [email protected] .

⏱️ Dëshiron të aplikosh më shpejtë?