E-commerce Coordinator
Data e publikimit
05-02-2025
Data e perfundimit
19-02-2025
Lloji i orarit
Full Time
Kategoritë
Retail dhe Distribuim
Position: E-commerce Coordinator
Department: E-Commerce
Location: Neptun Kosova HQ
The main focus of an E-commerce coordinator is the real-time managing of Online Orders and changing the current order status on the Web Platform.
Main Responsibilities:
- Responsibility for real-time processing of incoming customer orders and customer service.
- Communication with the customer to suggest alternative or companion products to the ordered product.
- Verification of the stock in the respective store. Following and implementing the instructions for changing statuses on the web platform.
- Organization of deliveries and addressing of the invoice in the warehouse.
- Management of deliveries and registration of data in third party systems for deliveries.
- Very good recognition and monitoring of shipment statuses and reallocation to other product destinations.
- Organization and communication for the processing of the shipment based on the defined deadlines.
- Realization of the registration of the final status of the shipment and the financial coordination of the transaction
Qualifications:
- Bachelor’s degree, (Master’s degree is an advantage).
- Minimum 2 years of work experience in online sales.
- Good knowledge of the English language.
- Energetic and enjoy working with the client.
- Kind and self-confident.
- Willing to work under pressure and in challenging situations.
- Be creative.
- High level of integrity and honesty.
- Ability to maintain confidentiality.
- Ability to work independently and in a team environment.
- Success and result oriented.
- Skilled in communication, persuasion, and negotiation.
How to Apply:
Submit your CV via button “Apliko Këtu” by 19.02.2025!
We’re looking forward to reviewing your application!